Accessibility Statement

Accessibility statement for

This accessibility statement applies to   

This website is run by North East Lincolnshire Clinical Care Group (NELCCG) and We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is:

This site is non-compliant with Web Content Accessibility Guidelines Level AA

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Address: NELCCG, Municipal Offices, Town Hall Square, Grimsby, DN31 1HU

NELCCG will consider your request and get back to you in 5 working days.

NELCCG is always looking to improve the accessibility of this website. If you find any problems not listed on this page or think NELCCG is not meeting accessibility requirements, contact: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how NELCCG responds to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Municipal offices have audio induction loops and this facility is available at: North East Lincolnshire Council, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Find out how to contact us:

NELCCG is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:

Non-text Content (Level A) Issues

1.3.1 Info and Relationships (Level A) Issues

1.3.5 Input Purpose Issues

1.4.3 Contrast (Minimum) Issues

1.4.4 Resize Text Issues

1.4.5 Images of Text (Level AA) Issue

1.4.10 Reflow (Level AA) Issue

1.4.11 Non-Text Contrast (Level AA) Issue

1.4.13 Content on Hover or Focus (Level AA) Issue

2.1.1 Keyboard (Level A) Issue

2.4.1 Bypass Blocks (Level A) Issue

2.4.4 Link Purpose (In Context) (Level A) Issues

Many links on the Past Opportunities page are plain text, as opposed to using interactive anchor tags and the surrounding text indicates the following link can be interacted with

2.4.5 Multiple Ways Issue

2.4.6 Headings and Labels Issues

2.4.7 Focus Visible (Level AA) Issues

3.3.1 Error Identification

3.3.2 Labels or Instructions Issue

4.1.1 Parsing (Level A) Issues

4.1.2 Name, Role, Value (Level A) Issues

Disproportionate burden

Content that’s not within the scope of the accessibility regulations

All PDFs and other office file formats that were published before 23 September 2018 are not in the scope of the regulations, however, we will review all attachments where possible and replace with HTML as part of our continuous improvement process across our digital portfolio. Any new PDFs or Word documents we publish will meet accessibility standards.

Videos that were published before 23 September 2020 do not have captions and an audio description. Any new videos will only be published with these features, in order to provide pre-recorded media that can be accessed by everybody.

What NELCCG is doing to improve accessibility         

We had planned to have a new site before 23 September 2020, however, we have been unable to meet that original target date and hope to have a new site in place by the end of the year.

We are working with our ICT team with a view to redeveloping a new site that meets the requirements of WCAG 2.1 Level AA. We aim to have this new site in place, by the end of 2020.

Preparation of this accessibility statement

This statement was prepared on 16 September 2020 It was last reviewed on 16 September 2020.

This website was last tested on 16 September 2020. The test was carried out by a member of North East Lincolnshire Council’s Web Team, by request.

Three pages were tested in order to identify a representative list of WCAG 2.1AA violations, across the site. There are 52 pages in total, but most of these are created from the same template and all themes, HTML and accessibility violations are replicated across all pages.

We used this approach to deciding on a sample of pages to test.

Core pages, such as: